Patron's que positions

This is from Kristen at SLC:
A few of you have alerted us to the fact that patrons are saying that
they cannot see their position in the hold queue. This happens when
patrons log in to iBistro using the login and PIN fields in the
upper-left-hand corner of iBistro. That takes them out of a member
library's iBistro and into SLC's iBistro. For some reason, that has
been set up so that it is not showing hold queue positions.

However, if the patron stays in the library's iBistro, and clicks on My
Account (on the root bar), then s/he will be able to see the hold queue
position.