Thursday, March 03, 2005

Multiple copy holds

Whenever you need to place multiple holds on the same title (either for the library or even for a patron) the correct method is to place copy specific holds and pick/highlight a different copy each time.

To place a copy level hold you need to change the radio buttons (little circles) from Title and Group TO COPY and Library.

The incorrect way is to place multiple Title Level holds which will ask you for the override password.

You should NEVER EVER EVER have to type in the override password to place ANY kind of hold. If you are asked for a password then either the item is marked that it doesn't want a hold, the patron you are placing the hold for can't have that hold, or you should be doing a copy specific hold.

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