Patron Lost Card Wizard
Memo from SLC:
If a patron has lost their card, DO NOT use the User Lost Card wizard. If you use this wizard it sets up another record for the patron.
To issue a new card, go into the Modify User Wizard. Verify the patron's information (request a picture ID). Enter in the new barcode into the existing account and make any other changes that may be needed.
From Lynn:
I received 5 pages of users that had been set to lost using this wizard. All these accounts have now been deleted from the system.
posted by Anonymous @ 1:39 PM
2 Comments
2 Comments:
Hey Lynn, were those cards using the Lost Wizard really old? Seems like we used that in the beginning but then realized we could just modify record, keeping what history they had. JW 11/15/04
I thought/asked the same question and suprisingly there were more newew ones than old ones! (ugh).
SLC is supposed to disable that feature entirely (soon), so it shouldn't be a problem in the future!
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