iBistro card catalog problems for patrons

Patrons have been having problems placing holds from home on iBistro.

They are getting a message that says something like "no items available" (or something like that).

These are patrons will tell you they have been placing holds for a long time and have not had a problem in the past.

These patrons have bookmarked a static/changing URL, also known as deep-linking. By deep-linking they may not have any problems for a long time, but enventually they will.

Anytime SLC downloads updates to iBistro or makes any changes to the server, the URL changes.

What patrons need to do is bookmark/favorite the URL of our web page where it says "Click here to go to the card catalog". The URL is http://www.libcoop.net/chesterfield/home/card_catalog/onlinecatalog.htm.

They get to this page by clicking on the "Catalog and more" button on the top of our home page and then picking "Library Catalog" from the drop-down list.

This URL is permanent and never changes so they should not have any problems.